AI Operations Specialist
Greenlite
Software Engineering, Operations, Data Science
San Francisco, CA, USA
Bretton AI
AI agents for financial compliance (AML, KYC and Sanctions)
AI Operations Specialist
About the role
About Bretton AI
Bretton AI is the leading AI agent platform for financial services. Companies like Robinhood, Mercury and Gusto trust us to automate mission critical work, starting with anti-money laundering and counter-terrorism investigations.
We’ve raised over $95M from Greylock, Y Combinator, Thomson Reuters Ventures and other top tier investors. We’re based in downtown San Francisco and our team comes from world-class organizations like SpaceX, Google, Netflix, Stripe, Plaid and more.
The Role
We're looking for a detail-oriented, analytically-minded person to join our AI Operations team. You'll be on the front lines of ensuring our AI agents are performant for banks and fintechs fighting financial crime at scale — monitoring quality, testing new features, and working directly with engineering and customers to keep our platform running at its best.
This is a rare opportunity to learn how cutting-edge AI systems work in production while making a real impact on global financial security.
What You'll Do
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Conduct quality reviews of AI agents to ensure they meet the highest standards for compliance teams at banks and fintechs
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Test new features and custom logic before they go live for customers
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Analyze case data to identify patterns, issues, and opportunities for improvement
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Work directly with engineering to understand and measure the impact of system changes
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Learn state-of-the-art AI monitoring techniques including performance drift detection, human scoring pipelines, and dataset preparation
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Support our largest customers by providing operational insights and recommendations
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Partner with product and engineering to translate operational findings into platform improvements
What Success Looks Like
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Month 1: Master our AI platform and learn complex compliance workflows. Shadow experienced team members and begin conducting your first case reviews.
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Month 2: Take ownership of operational support for major customer deployments. Conduct detailed quality assessments and partner with engineering to improve system performance.
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Ongoing: Become the go-to expert for AI operations, conducting critical reviews that directly shape product development and customer success.
What We're Looking For
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1–3 years of professional experience or equivalent internship experience
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Strong analytical and critical thinking skills with exceptional attention to detail
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Ability to review complex information and identify patterns or issues
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Comfortable learning new technical systems independently
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Strong written and verbal communication skills
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Excited to work in a fast-paced startup environment
Bonus Points
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Exposure to financial services, fintech, or regulated industries
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Experience at a fast-paced startup
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Familiarity with coding/scripting — SQL, dashboards, quick scripts
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Customer-facing experience in any capacity
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Genuine interest in AI/ML systems and how they're deployed in the real world
Compensation & Benefits
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$90k – $105k base salary + equity
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Comprehensive healthcare, 401k matching, commuter benefits
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15 days PTO + holidays, unlimited sick days
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Flexible leave options
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Working late? We’ve got you covered with DoorDash and an Uber home
About Bretton AI
We work in-person at our San Francisco office five days a week, believing the best ideas and fastest learning happen through side-by-side collaboration. We challenge each other daily and build innovative products together.
Bretton AI builds AI agents that help financial services companies manage risk and compliance and fight financial crime. We serve major clients like Robinhood, Mercury, and other major U.S. financial institutions, helping them grow while maintaining financial system integrity. Backed by Greylock, Y Combinator, and Thomson Reuters, we're among the fastest-growing AI companies globally.
We value people who:
Take action quickly, learning by doing rather than seeking perfection
Think boldly to reimagine financial services
Deeply understand customer needs to build elegant solutions
Show potential and continuous growth, not just experience
We've brought together exceptional builders from Palantir, SpaceX, Stripe, Airbnb, Meta, Uber, and Databricks to tackle financial system challenges. Our AI agents fight financial crime by automating suspicious activity investigations, entity due diligence, and regulatory reporting, helping banks and fintechs protect the integrity of the global financial system.
Our team combines technical excellence with practical problem-solving, low-ego collaboration, relentless curiosity, and autonomous work. We're seeking diverse perspectives that elevate our collective capabilities. Bretton AI is an equal opportunity employer welcoming applicants from all backgrounds.