Claims Billing Manager
Vida Health
United States
Posted on Nov 21, 2025
ABOUT US
At Vida, we help people get better- and we're helping the healthcare system get better, too.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.
**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.
Vida is seeking a detail-oriented Claims Billing Manager to own the end-to-end billing process for both medical and pharmacy claims. This role oversees claim submission, tracking, reconciliation and serves as a key point of contact for internal teams and clients. The ideal candidate is a quick learner with strong analytical skills and a desire to grow in a fast-paced, non-traditional healthcare environment. Experience with digital health, S-codes or pharmacy claims is a plus.
Responsibilities:
- Manage the full revenue cycle process for both medical and pharmacy claims, including submission, QA, payment posting and AR follow-up.
- Review, investigate and resolve claim denials and rejections to ensure timely and accurate reimbursement.
- Assist with client onboarding, including claims setup, payer integration, candid configuration and rules engine alignment.
- Perform monthly billing operations such as claims reconciliation, bank reconciliation and revenue validation.
- Serve as a point of contact for clients, participating in onboarding calls, monthly check-ins and responding to billing questions.
- Collaborate with Sales, Product, Data and Client Success teams on RFPs, internal process updates and issue resolution.
Qualifications:
- Bachelor’s degree in Healthcare Administration, Business or a related field, or equivalent practical experience.
- CPB, CRCS or CMRS strongly preferred.
- 4+ years of experience in revenue cycle management, medical billing or claims operations.
- Prior experience using Candid or similar RCM platforms is preferred.
- Advanced Excel skills (e.g., pivot tables,VLOOKUP, formulas).
- Familiarity with BigQuery, Looker, NetSuite and Candid.
- Understanding of general healthcare reimbursement principles.
- Self-starter with a proactive approach to problem-solving.
- Strong analytical mindset with the ability to work through ambiguity.
- Comfortable working independently with minimal direction.
- Strong attention to detail and accountability for high-quality work.
- Effective communicator with experience engaging clients directly.
- Familiarity with pharmacy claims and/or alternative coding (eg., S-codes) preferred.
- Experience in the digital health space is a plus.
Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.
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