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Enterprise Account Executive - North America East (SaaS)



  • Job Type: Full-Time
  • Function: Sales
  • Industry: Enterprise
  • Post Date: 03/15/2023
  • Website:
  • Company Address: 1 Twin Dolphin Drive, Suite 200, Redwood City, CA 94065, US
  • Salary Range: $50,000 - $150,000

About Totango

Helping recurring revenue businesses simplify customer success.

Job Description

Totango is rewriting the rules for customer engagement and transforming the way businesses connect with their customers. As the fastest growing and most trusted Customer Success company in the world, Totango enables organizations of all sizes to unleash best-in-class data-driven customer engagements that deliver experiences users crave and outsized business results at scale.  Our platform is used by some of the biggest enterprise and hottest SaaS companies including Zoom, Google, Zeplin, Walkme, and SAP to understand and influence their own customer engagement, to manage customer success, as well as to monitor and predict customer health.

Are you an experienced sales leader with​ a consultative sales approach and ​a verifiable ​track record ​of commercial success? Totango is rapidly growing our Commercial Sales Team and we'd love to hear from you!

What’s Your Day Look Like?

  • Drive new logo and upsell sales for commercial and enterprise accounts (200 to 10,000 employees) 
  • Create compelling use cases through opportunity analysis, building strong customer relationships and applying your depth of experience
  • Generate short-term results whilst maintaining a long-term perspective to maximize overall revenue generation
  • Demonstrate a strong command of the Totango platform through partnering with Solution Engineers to conduct product demonstrations and presentations to multiple customer stakeholders in the organization
  • Curate a customized solution for each prospective customer 
  • Exceed activity, pipeline, and revenue goals on a quarterly basis
  • Prepare formal proposals, produce price quotes, work with management on contract negotiations, and gather all necessary paperwork to process orders
  • Partner with the Demand Generation Team to support prospecting efforts, and connect with appropriate stakeholders within each organization
  • Partner with Customer Success to ensure high satisfaction within your accounts

What Makes You Successful?

  • Experience managing and closing complex sales-cycles using solution-selling and value-selling techniques
  • 5+ years of your most recent years in B2B software s​ales​ ​experience, SaaS/Application sales required
  • Experience in areas relating to CRM, customer engagement, experience, and/or Customer Success software
  • Track record of success selling complex solutions to matrixed organizations
  • Track record of​ consistently ​over-achieving quota (top 10% in your company)
  • Strong interpersonal and presentation skills
  • Exceptional verbal and written communication skills
  • Ability to travel to prospects and customers
  • Bachelor’s degree or equivalent experience

More About Totango:

We have a very collaborative culture that drives results using world class process and state of the art technology.  We are a mostly a virtual company.

Key benefits include:

  • Equity for all employees
  • Multiple Health Insurance Options including some that have no required employee contribution
  • Progressive Family Leave Policy
  • Home Office Set-up Equipment Supplied
  • Open PTO Framework
  • 401(k) match
  • Frequent in-person opportunities (but we're not road warriors!)

If you know you're the right candidate, what are you waiting for?  Click apply and let's talk!

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