Strategic Account Executive

Benefits

Pulled from the full job description

Full job description

Strategic Account Executive

MasonHub

About MasonHub

MasonHub is a modern fulfillment partner built for growing beauty, wellness, fashion, and lifestyle brands.

We help brands scale across DTC, wholesale, retail, Amazon, marketplace, and international channels with a fulfillment model that combines operational expertise, technology, customization, and white-glove support.

Our clients are not looking for a basic pick, pack, and ship provider. They are looking for a strategic operations partner who can help them protect their customer experience, support growth, improve execution, and handle the complexity that comes with scaling an omnichannel brand.

We are looking for a Strategic Account Executive who can help us continue to grow with the right brands.

About the Role

The Strategic Account Executive will be responsible for generating, managing, and closing new business opportunities with high-growth brands that fit MasonHub’s ideal customer profile.

This is a full-cycle sales role. The right candidate must be comfortable creating their own pipeline, running a consultative discovery process, managing complex sales cycles, building proposals, navigating multiple stakeholders, and closing new business.

This is not a transactional sales role. MasonHub sells a complex, operationally important solution. The right candidate needs to understand how to sell into brands where fulfillment impacts customer experience, margin, inventory accuracy, retail readiness, growth, and operational scalability.

The Strategic Account Executive will work closely with leadership, operations, finance, implementation, and other internal teams to ensure we are bringing on the right clients and setting them up for long-term success.

Key Responsibilities

Own the full sales cycle from prospecting through contract close

Build and manage a pipeline of qualified new business opportunities

Prospect into beauty, wellness, fashion, lifestyle, and other relevant eCommerce and omnichannel brands

Run strong discovery with founders, executives, operators, finance leaders, supply chain teams, and customer experience leaders

Understand each prospect’s current fulfillment operation, growth plans, channel mix, pain points, complexity, and decision process

Position MasonHub’s value across DTC, B2B/wholesale, retail, Amazon, marketplace, and omnichannel fulfillment

Create and present proposals that align with the prospect’s needs and MasonHub’s operating model

Work cross-functionally with operations, finance, implementation, and leadership to design the right solution for each opportunity

Manage pricing conversations, stakeholder alignment, procurement, negotiation, and contract close

Maintain accurate pipeline, activity, notes, forecasting, and next steps in Salesforce

Consistently generate new opportunities through outbound, referrals, partnerships, events, and market relationships

Bring feedback from the market back to leadership to improve positioning, qualification, sales process, and go-to-market strategy

Represent MasonHub professionally in all prospect and partner-facing conversations

What Success Looks Like

Success in this role means consistently creating qualified pipeline, running a strong sales process, and closing brands that are a strong operational and financial fit for MasonHub.

The right person will not only be able to sell the value of MasonHub, but also understand whether a prospect is the right fit for our model.

This person should be able to guide prospects through a complex buying decision, create confidence with multiple stakeholders, and help brands understand the operational and business impact of choosing the right fulfillment partner.

We are looking for someone who can sell with discipline, urgency, professionalism, and strong business acumen.

Requirements

4+ years of B2B sales experience

Direct experience selling into the 3PL, fulfillment, logistics, supply chain, eCommerce operations, retail technology, SaaS, or operations technology ecosystem

Proven success owning a full-cycle sales process from prospecting through close

Strong outbound prospecting and pipeline generation skills

Experience selling complex, consultative, or operationally important solutions

Ability to sell to founders, executives, operators, finance leaders, supply chain teams, and customer experience leaders

Strong discovery, qualification, proposal, negotiation, and follow-up skills

Experience managing longer sales cycles with multiple stakeholders

Ability to understand operational pain points and translate them into business value

Strong written and verbal communication skills

Strong organization, pipeline management, and forecasting discipline

Experience using Salesforce or a similar CRM

Ability to work cross-functionally with operations, finance, implementation, and leadership teams

Nice to Have

Existing relationships with beauty, wellness, fashion, or lifestyle brands

Experience selling to brands using Shopify, Amazon, wholesale, retail, or marketplace channels

Familiarity with fulfillment pricing, service agreements, implementation cycles, or operational onboarding

Experience selling to founder-led or high-growth consumer brands

Experience working in a fast-paced, growth-stage environment

Who You Are

You are a strong fit for this role if you are:

A consultative seller who knows how to uncover business problems, not just pitch features

Comfortable selling complex solutions that require trust, education, and stakeholder alignment

Strong at creating your own pipeline and opening new conversations

Confident speaking with founders, executives, operators, finance leaders, and supply chain teams

Curious about eCommerce, retail, fulfillment, logistics, and brand operations

Organized, disciplined, and able to manage multiple active opportunities at once

Strong in discovery, follow-up, proposal creation, and negotiation

Comfortable balancing urgency with professionalism

Able to work closely with internal teams to build the right solution for each client

Competitive, accountable, and motivated to win the right deals

Why Join MasonHub

MasonHub is building a different kind of fulfillment partner for modern brands.

We work with brands that care deeply about their product, customer experience, and ability to scale across channels. Our role is to help them grow without losing the operational control, flexibility, and service quality that made them successful.

As a Strategic Account Executive, you will have the opportunity to sell a high-impact solution into a market where fulfillment, logistics, and customer experience are becoming more important than ever.

You will be part of a team that is ambitious, collaborative, direct, and focused on building long-term partnerships with the right brands.

Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Language:

• English (Required)

Work Location: Remote