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Claims Billing Manager

Vida Health

Remote / United States of America

  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Industry: Digital Health
  • Post Date: 04/02/2024
  • Website:
  • Company Address: 100 Montgomery St, Suite 750, San Francisco, California 94104, US

About Vida Health

Delivering lasting behavior change and health outcomes to chronic conditions.

Job Description

At Vida, we help people get better — and we’re helping the healthcare system get better, too.  
Vida provides expert, personalized, on-demand health coaching and programs through a network of experienced health care providers — like dietitians, therapists, and health coaches and leading medical institutions — coupled with an easy-to-use app with award-winning content.  
We focus on chronic conditions — like diabetes, depression, and hypertension — which account for 80% of the $3 trillion spent on healthcare in the US.  
By combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. Vida’s cloud-based platform captures real-time data from 100+ devices and apps and delivers AI-driven insights back to employers, health plans, and providers to improve care. We are trusted by Fortune 1000 companies, major national payers, and large providers to enable their employees to live their healthiest lives.
**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.


      • Manage overall billing and collections activities for a limited number of claims billing customers
      • Work with various Company teams such as Sales, Account Management, Data, andFinance to develop and implement claims billing processes unique to each new customer to ensure timeliness, accuracy, and completeness of such activities
      • Work effectively with the Company’s outside claims processing provider, AthenaHealth, in developing and implementing automated claims submission and collection processes based on customer and insurance payors unique and specific requirements including S-Code claims billing
      • Partner and manage relationships with insurance payors including implementation and maintaining credentials
      • Develop test plans and requirements for newly developed claims billing activities to ensure integrity of processes and procedures prior to implementation on actual transactions
      • Develop, manage, and perform monthly claims billing activities for a small number of customers including creation of monthly claims submission information, batch submission using claims processing provider, AthenaHealth, reconciling collections and resolution of rejects
      • Provide reporting, documentation, and datasets for internal reviews and external audits


    • Bachelor’s degree in finance or related health-care field
    • 5+ years of directly related claims billing experience
    • Outpatient and DME billing strongly preferred
    • Experience in Medicare claims billing strongly preferred
    • Experience with third party claims administrator providers and experience with AthenaHealth strongly preferred
    • Ability to prioritize multiple deadlines of projects and monthly recurring activities
    • Strong communication and organizational skills with ability to follow through on projects, including liaising with clients and their medical carriers to implement claims billing set-up and ongoing administration tasks (e.g., true-up, audit)
    • Strong problem solving and critical thinking abilities
    • Strong working knowledge of healthcare compliance, medical billing guidelines and regulations including S-Codes, HIPAA and other privacy laws and regulations


    • Medical, Dental, Vision, Disability and Life Insurance 
    • Healthcare FSA Plan
    • Dependent Care FSA Plans
    • 401k Program
    • Stock Options
    • Flexible PTO
    • Paid Parental Leave
    • Pet Insurance 
    • 10 Paid Company Holidays
    • Access to a Vida Health Coach and the full Vida app
    • New hire home office one time stipend
    • Communication monthly stipend 
    • Training and leadership development programs
    • Significant opportunities for growth and development as the business grows
$77,000 - $113,000 a year
Salary is based on regional location along with individual experience/evaluation.
Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.

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